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Public Tickets

Sohan Error on whole theme   Ponte - Interior Design & Furniture WordPress Theme   Updated 1 week ago   10 Most recent comment from Neuron:Hi Sohan, I've just fixed the demo without resetting the site, can you please take a look at it? Feel free to ask for anything you need. Kind Regards mammamiya button border   Ponte - Interior Design & Furniture WordPress Theme   Updated 3 weeks ago   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes mammamiya dots in the footer menu   Ponte - Interior Design & Furniture WordPress Theme   Updated March 5, 2025 at 3:36pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards bridgewatergatesg Unable to activate license   Ponte - Interior Design & Furniture WordPress Theme   Updated March 5, 2025 at 2:33am   10 Most recent comment from Neuron:Hi, I've just fixed the mobile menu issue, please take a look at it. As for that critical error, I've just checked your site but couldn't find it, are you still facing it? Feel free to ... emzrkwcz Elementor plugin update   Ponte - Interior Design & Furniture WordPress Theme   Updated February 18, 2025 at 11:36am   2 Most recent comment from Neuron:Hi, Yes, the Neuron Builder 1.0.9.7 is fully compatible with the latest version of Elementor, you can freely update it. Feel free to ask for anything you need. Kind Regards viollazyanina Slider Plugin PurchaseClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated January 31, 2025 at 3:00pm   6 Most recent comment from Neuron:Yes, surely. You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Ponte ... Pascal Tomasina Issue with Elementor Update and Access to Neuron Builder UpdatesClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated January 23, 2025 at 4:08pm   2 Most recent comment from Neuron:Hi Pascal, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/ne ... ugedafita shipping methodClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated January 16, 2025 at 11:06am   5 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need. You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know a ... Vinycius Issue with Ponte Theme - Missing Pre-Made Page LayoutsClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated January 14, 2025 at 9:53pm   5 Most recent comment from Neuron:Hi, The login credentials aren't working, do you mind taking a look at it? https://prnt.sc/Z7kAbGIeaTlL Feel free to ask for anything you need. Kind Regards ugedafita slider editionClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated January 13, 2025 at 12:15pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... emzrkwcz Mobile menu popup and page URL changesClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated December 20, 2024 at 12:56pm   12 Most recent comment from Neuron:Hi, It seems that's a cache issue because I've tested it on several devices in my office and in all of them it looks good. https://ibb.co/P56cWXj https://ibb.co/Xxq6mjg https://ibb.co/zrHYQb ... Discosuperstar The site is veeryy slowClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated December 19, 2024 at 12:43pm   19 Most recent comment from Neuron:Hi WaegliDesign, The Arkhitekton theme doesn't use the Neuron Builder plugin, so you should delete it as it won't work with the theme. You can find the required plugins for the Arkhitekton t ... jemima20 How do I edit a blog post template?Closed   Ponte - Interior Design & Furniture WordPress Theme   Updated December 6, 2024 at 10:36pm   13 Most recent comment from Neuron:Hi, I went to your site and imported the blog posts, but I can see that you've removed the Ponte theme, can you please re-install it and the Neuron Builder plugin, so I can proceed with the work? ... viollazyanina How to restore slider animationClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated December 6, 2024 at 5:49pm   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes ranaankush Data Importor IssueClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated December 6, 2024 at 12:58pm   14 Most recent comment from Neuron:Hi, It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted. Is there any page that you� ...