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Public Tickets

jemima20 How do I edit a blog post template?   Ponte - Interior Design & Furniture WordPress Theme   Updated 10 hours ago   6 Most recent comment from Neuron:Hi, Sorry for the late reply, somehow the ticket was marked as solved. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything ... Nicolas How changing portfolio slug?   Ponte - Interior Design & Furniture WordPress Theme   Updated 1 day ago   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Discosuperstar Problem with Fonts   Ponte - Interior Design & Furniture WordPress Theme   Updated 5 days ago   3 Most recent comment from Neuron:Sorry for missing your ticket, and I'm so glad to know you found a solution. Feel free to ask for anything you need. Kind Regards Cioka The menu is not showing   Ponte - Interior Design & Furniture WordPress Theme   Updated 1 week ago   2 Most recent comment from Neuron:Hi, Can you please take a look at the following article on how to create/edit the header template with Neuron Builder? https://docs.neuronthemes.com/article/143-how-to-create-a-header Feel free to ask ... Carondimoniolo demo menu   Ponte - Interior Design & Furniture WordPress Theme   Updated 1 week ago   7 Most recent comment from Neuron:Hi, It was only the hamburger menu that was missing, the menu was there, but there was no icon to click to open the menu. If you go to the header template and then find the icon that is linked to the ... jemima20 Menu template missing?   Ponte - Interior Design & Furniture WordPress Theme   Updated 2 weeks ago   18 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Hanna Your theme CRASHED my website.Closed   Ponte - Interior Design & Furniture WordPress Theme   Updated 2 weeks ago   4 Most recent comment from Neuron:Hi Niima, We've already helped you with your ticket. Kind Regards iSteff Sticky HeaderClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated 3 weeks ago   4 Most recent comment from Neuron:Hi, Sorry for the late reply, somehow we missed your ticket, I can see that you've already managed to do that, or am I missing something? https://we.tl/t-Mkw8yqjjLa Feel free to ask for anything ... Cioka Problems with form acceptanceClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated 3 weeks ago   6 Most recent comment from Neuron:Hi Cioka, I am very sorry for the late reply, we were not working on the weekend. I've just tried to send a form to your website and it's working as expected, can you please check the attach ... Cioka Menu dropdown item clicableClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated 3 weeks ago   6 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Sorry for the misunderstanding, I've just fixed the issue now, when you click on the "Nuestros servicios" it will send ... Cioka Portfolio categoryClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 21, 2024 at 9:01am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Cioka Demo importer stuck on loadingClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 18, 2024 at 1:05pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... jemima20 Style KitClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 14, 2024 at 10:20am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronTh ... jemima20 Custom fonts option is missingClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 8, 2024 at 8:57am   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Mark Schleimer Theme Issue due to Elementor UpdatesClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 4, 2024 at 9:50am   11 Most recent comment from Neuron:Hi Mark, I've led this issue to the dev team and will be back to you as soon as I get an update. Feel free to ask for anything you need. Kind Regards