Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

rulrulra Did not import demo file.Closed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 25, 2019 at 7:54am   2 Most recent comment from Neuron Themes:Hey Jeil,I am very sorry for the late reply, we were not working on the weekend.They are not included in the package, we have mention it on our presentation- http://prntscr.com/n2ibmnFeel free to ask ... Roger geting startedClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 22, 2019 at 9:03pm   38 Most recent comment from Neuron Themes:Well, you should have imported the sliders first, I have mention it already. I will attach the sliders on this thread so you can simply import them and start using it on your pages(the sliders that a ... DG Header & FooterClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 22, 2019 at 5:21pm   10 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you need.Kind Regards Sebanu BAckground colorClosed   Dendrite - Creative Portfolio Theme   Updated March 22, 2019 at 1:27pm   2 Most recent comment from Neuron Themes:Hey Sebanu,Please add the following style in your Custom CSS, so the container will inherit the color of option. .n-container {    background-color: inherit !important;}Feel free to ask for anyth ... Nitia Understanding what non pro Bifrost allows me and doesnt allow me to doClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 22, 2019 at 1:23pm   2 Most recent comment from Neuron Themes:Hey Nitia, Have you checked our video tutorials in youtube? Maybe they will help you achieve what you're trying to achieve. - Video URL Let me know if you need further help.Feel free to ask for a ... ordoabchaogroup Cannot change permalink/directory namesClosed   Arteon — Multi-Purpose WordPress Theme   Updated March 22, 2019 at 1:18pm   2 Most recent comment from Neuron Themes:Hey,Can you please install a fresh copy of Arteon, also remove the neuron core plugin(the old one) and install it from the fresh install of Arteon, the theme will recommend it.Right after installing ... mtmymtm Cannot see parent page drop down menu ?Closed   Bifrost - Simple Portfolio WordPress Theme   Updated March 22, 2019 at 1:15pm   4 Most recent comment from Neuron Themes:Hey,Please check this article, it explains how to disable the Gutenberg, right after disabling you'll have a classic editor, so the parent page attribute will work without problem.- https://gogut ... nextriot How to change accent color?Closed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 22, 2019 at 10:42am   4 Most recent comment from Neuron Themes:Hey Nextriot,I am sorry for these issues. Till we release a new update which fixes these issues, please apply the Custom CSS below, I will mention for each step.1) The first one is built with Elemento ... stephanebienfait custom fontsClosed   Proton - Minimal Portfolio Theme   Updated March 21, 2019 at 6:53pm   6 Most recent comment from Neuron Themes:Sure, feel free to ask for anything you needKind Regards AEFFE Lab Homepage ScrollClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 21, 2019 at 3:51pm   2 Most recent comment from Neuron Themes:Hey,I am sorry but that's not available by default, it's necessary to use Slider Revolution. The slider is included on the includes > demo-importer > revslider.Kind Regards joseba01 Woocommerce Shop issueClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 21, 2019 at 10:05am   2 Most recent comment from Neuron Themes:Hey Joseba,Actually for the moment Elementor does not allow users to interact with archive pages unless you purchase their PRO version, I'm sure we'll come up with something, but for the mom ... halifax COMPLAINTClosed   Arteon — Multi-Purpose WordPress Theme   Updated March 21, 2019 at 9:26am   4 Most recent comment from Neuron Themes:Hey,I am sorry but we're not able to accept the refund due to our reasons.Please talk with Envato directly. https://help.market.envato.com/hc/en-us/requests/newKind Regards Mario Front PageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 20, 2019 at 6:10pm   4 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes chiara reset themeClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 20, 2019 at 4:31pm   13 Most recent comment from Neuron Themes:Hey Chiara,First, delete them in the Appearance > Menus, then delete them as pages, so you don't worry about crashing the menu layout.Kind Regards Tomomi woocommerce setupClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated March 19, 2019 at 6:27pm   8 Most recent comment from Neuron Themes:Simply go to the WooCommerce > Settings > Advanced and unselect the shop page there.