Okay

Public Tickets

smriti23395 Uploading demoClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 26, 2019 at 1:57am   16 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you need.Kind Regards Damon Reine Assigning Portfolio CategoriesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 26, 2019 at 1:56am   4 Most recent comment from Neuron Themes:Hi Damon,Please go to Portfolio > New Portfolio Item and from there you can create a new portfolio item, on the right sidebar of the portfolio, you'll be able to select the category for that p ... jdinhx Nav Bar ColourClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 25, 2019 at 2:11am   2 Most recent comment from Neuron Themes:Hi,In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them ... AL Song Website IssuesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 25, 2019 at 2:08am   10 Most recent comment from Neuron Themes:Hi AL,You need to configure your SMTP, which is able to make WordPress ready to receive or send emails.You can google it, there are plenty of helpful videos which help you solve that in less than 5 m ... smriti23395 How to put widgets under a toggleClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 24, 2019 at 7:47pm   4 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we were not working on the weekend.Hmm, I don't know if that's possible by default, maybe use the toggle element?- https://docs.elementor.com/article/ ... joanacohen16 menu problemClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 24, 2019 at 7:36pm   5 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we were not working on the weekend.1) I have assigned the header for all pages in Appearance > Customize > Header > Layout > Type(Template) and below selected t ... Ly86 a couple of QuestionsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 22, 2019 at 9:59am   22 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Studio_GS Manual demo installationClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 22, 2019 at 9:38am   2 Most recent comment from Neuron Themes:Hi,How do you mean updating the demo data? Demo data cannot be imported, you should import the demos at Appearance > One Click Demo Importer, these will be imported as new pages not as existing pages. ... Kai Tang one click import demoClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 21, 2019 at 9:45am   2 Most recent comment from Neuron Themes:Hi Kai,What does not look the same? Images? Unfortunately they're not included on the package, I can provide you with one that you need.Feel free to ask for anything you need.Kind Regards Peter Quinn errorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 20, 2019 at 7:10pm   4 Most recent comment from Neuron Themes:Hi Peter,You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronTheme ... acidoverride Sticky header not workingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 20, 2019 at 6:46pm   8 Most recent comment from Neuron Themes:Hi,The issue was on the code, we've fixed that on 2.0.1 and you were still running 2.0.0, but no worries, I've fixed the code properly, so in the next update you won't lose a thingKind ... acidoverride Revolution SliderClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 20, 2019 at 10:04am   4 Most recent comment from Neuron Themes:You're welcome anytime atradwan Portfolio Filters not WorkingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 16, 2019 at 1:31pm   6 Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you needKind Regards VanessaThiel Website is not updatingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 15, 2019 at 3:39pm   2 Most recent comment from Neuron Themes:Hi Vannesa, There may be a scenario where you make the changes, but the styling does not show when you publish it. This can happen because of the caching issue. How to fix it? Method 1: This can easi ... VanessaThiel website is very slowClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 15, 2019 at 3:37pm   2 Most recent comment from Neuron Themes:Hi Vanessa,I would suggest you three things how to increase the speed of your website. 1) Compress images to lower resolutions and smaller image sizes. 2) Use a cacher, I would recommend wp-rocket, w ...