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Public Tickets

WonWood SliderClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 5, 2019 at 5:57pm   15 Most recent comment from Neuron Themes:What hosting provider do you have? Can you please talk to them directly, maybe they have a built in plugin that can block my ip. WonWood SliderClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 5, 2019 at 12:20pm   2 Most recent comment from Neuron Themes:Hi,I'm sorry for the late reply, we had many tickets, the replies comes always within a day.Kind Regards guram sanikidze Header styles not working on single pageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 5, 2019 at 12:16pm   2 Most recent comment from Neuron Themes:Hi Guram,Have you assigned the header in Appearance > Customize > Header > Layout (select type to template and a new field below will appear where you can select the header that will be assigned to ... Zuzanna Rogowska ShopClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 4, 2019 at 4:22pm   16 Most recent comment from Neuron Themes:Hi Zuzanna,Good to know, feel free to ask for anything you needWhat problem, can you please assist me with any screenshot, if you're changing the font sizes settings on Appearance > Customize mak ... shihmin0514 How to add "clean photography" page to portfolio category queryClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 4, 2019 at 9:39am   4 Most recent comment from Neuron Themes:Hi,Unfortunately you cannot add pages into the query, you can add a new category and assign it to the certain portfolio items in this case to all portfolios that are included on the clean photography ... shihmin0514 How to change the order of portfolio items?Closed   Bifrost - Simple Portfolio WordPress Theme   Updated December 4, 2019 at 9:37am   2 Most recent comment from Neuron Themes:Hi,We use this amazing plugin, it's a very lightweight one and it offers the possibilities to drag & drop portfolio items on the back-end.- https://wordpress.org/plugins/simple-custom-post-order/ ... thisisbradley Changing menu underline colour and social iconsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 4, 2019 at 9:29am   2 Most recent comment from Neuron Themes:Hi Bradley,In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and ass ... t-o Portfolio PagesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 3, 2019 at 8:07pm   16 Most recent comment from Neuron Themes:Hi,Thanks, we enjoyed it, hope the same for you. You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would ... mohammedneon Interactive GridClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 3, 2019 at 1:25pm   19 Most recent comment from Neuron Themes:Hi Mohammed,There can be several things that can slow down the hosting, I can suggest you to take a look into this article.- https://www.searchenginewatch.com/2018/07/24/how-to-minimize-cpu-usage-in-w ... emanuela change font and line spacing in the menu and submenuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 2, 2019 at 11:07pm   4 Most recent comment from Neuron Themes:Hi Emanuela,You can try importing the header templates on Appearance > One Click Demo Importer (search for header templates), the headers will be imported and you can assign them by going at Appearanc ... quantum808 Remove ElementClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 2, 2019 at 10:38pm   2 Most recent comment from Neuron Themes:Hi Fabian,Please go to Appearance > Customize > Utility > To Top and check it there, you can show hide the to top.Kind Regards mohammedneon Interactive GridClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 2, 2019 at 9:44am   2 Most recent comment from Neuron Themes:Hi Mohammed,Please use the following plugin, it's very useful and it is lightweight, we use it too.- https://wordpress.org/plugins/simple-custom-post-order/Feel free to ask for anything you need ... sarahdionne Parse error at installClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 2, 2019 at 9:10am   2 Most recent comment from Neuron Themes:Hi,I have replied you in the other ticket, we can continue the discuss thereFeel free to ask for anything you need.Kind Regards sarahdionne Parse error at installClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 2, 2019 at 9:10am   2 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we were not working on the weekend.Please talk to your host providers and tell them to update your PHP version to 7 or higher, that will fix the issue quickly. T ... smriti23395 URGENT how do i change link of back to portfolio in navigation menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 2, 2019 at 9:09am   2 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we were not working on the weekend.1) Back button can be changed at Appearance > Customize > Portfolio > Portfolio Item.2) Please head to the same section and se ...