Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

Sara Portfolio Items are being duplicateddClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 20, 2020 at 9:02am   2 Most recent comment from Neuron Themes:Hi Sara,I am very sorry for the late reply, we were not working on the weekend.If you mean when you click show more, that's a bug that we have already fixed. So, please install a fresh copy of Bi ... Jesús Vilamajó error install pluginClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 17, 2020 at 2:18pm   7 Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you need.Kind Regards boblibob Portfolio images not showing on Firefox and ChromeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 17, 2020 at 10:04am   5 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything that you needKind Regards boblibob Customizer settingsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 17, 2020 at 10:03am   4 Most recent comment from Neuron Themes:You're welcome anytimeKind Regards chi Reimport Contact Form TemplatesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 16, 2020 at 5:22pm   4 Most recent comment from Neuron Themes:You're welcome anytime Elize portfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 16, 2020 at 9:21am   4 Most recent comment from Neuron Themes:Hi Elize,You need to go at Appearance > Customize > Header > Layout and select the type template, after that a new field will appear below where you can select the template(header), that header will a ... Rachel Headline spacing in Bifrost themeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 15, 2020 at 9:48am   10 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes boblibob Customizer settingsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 14, 2020 at 10:10am   12 Most recent comment from Neuron Themes:Hi,No worries, it works without problem. I've used it many times.Kind Regards bsk976 supportClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 14, 2020 at 9:58am   4 Most recent comment from Neuron Themes:Hi,Please check the media gallery element instead, with that you'll be able not to link the portfolio items and simply place images that can be opened in a lightbox.Kind Regards johan_cayjo Parallax image heightClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 13, 2020 at 4:58pm   2 Most recent comment from Neuron Themes:Hi Johan,Unfortunately by default there are no settings for the scrolling. I can suggest you this lightweight plugin which will help you achieve different scrolling types.- https://wordpress.org/plugi ... mustafa sheikh social media links updateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 13, 2020 at 1:52pm   2 Most recent comment from Neuron Themes:Hi,In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them ... bengal1 demo dataClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 12, 2020 at 5:14pm   2 Most recent comment from Neuron Themes:Hi,Please go to Appearance > Customize > Header > Layout and select the type to template, so in that way the header will be inherited in all pages. Because for the moment it seems like you have select ... bengal1 new data not savingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 12, 2020 at 5:12pm   2 Most recent comment from Neuron Themes:Hi,Sorry for the late reply, we were not working on the weekend.Please have a look into the following article, it explains why the page is not being saved.- https://docs.elementor.com/article/185-the- ... shamo78 installClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 10, 2020 at 2:36pm   2 Most recent comment from Neuron Themes:Hi,Please extract that package and install only bifrost.zip.Feel free to ask for anything you need.Kind Regards noxdiurna ElementorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 9, 2020 at 5:16pm   4 Most recent comment from Neuron Themes:Sorry to hear that you need to purchase an extra plugin for that feature, we'll consider adding it on the future.Kind Regards