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Public Tickets

Alpar Daniel website crash after elementor plugin update   Akko - Portfolio WordPress Theme   Updated 3 weeks ago   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... lison INSTALLATION THEME ERROR ON ALL PAGESClosed   Akko - Portfolio WordPress Theme   Updated December 6, 2024 at 9:43pm   8 Most recent comment from Neuron:Hi, We've done a lot of research and tried to fix that issue, but it seems that the issue is not coming from our side, the issue has to do with the Additional Custom Breakpoints, so as soon as we ... Dino Not able to see demos with the intalled akko themeClosed   Akko - Portfolio WordPress Theme   Updated November 21, 2024 at 10:14pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. At the demo importer, you'll see only the Main Demo, that's because all of the Akko de ... davide313 Demo not workingClosed   Akko - Portfolio WordPress Theme   Updated November 14, 2024 at 2:47pm   2 Most recent comment from Neuron:Hi, At the demo importer, you'll see only the Main Demo, that's because all of the Akko demo pages are grouped in the Main Demo that you can import. From the screenshot you've attached, ... kittywongstudio How to add static portfolio entry title under the portfolio gridClosed   Akko - Portfolio WordPress Theme   Updated November 11, 2024 at 5:20pm   2 Most recent comment from Neuron:Hi Kitty, I am very sorry for the late reply, we were not working on the weekend. To do that, you need to use the Post widget, then go to the Query options, and select to display the Portfolio post ty ... Gosia Urgent issue with main pageClosed   Akko - Portfolio WordPress Theme   Updated September 30, 2024 at 9:17am   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for any ... Gosia Blog sidrbar not work properlyClosed   Akko - Portfolio WordPress Theme   Updated September 28, 2024 at 2:43pm   4 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Dirtfoil Metro Post Controller...Closed   Akko - Portfolio WordPress Theme   Updated September 4, 2024 at 7:27am   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... rafalbig Checkout - payment boxes are not being displayedClosed   Akko - Portfolio WordPress Theme   Updated September 1, 2024 at 10:40pm   6 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend.I've led the issue to the dev team and will get back to you as soon as possible.Feel free to ask for anything you need. ... rafalbig Error message on check-out page: Incorrect use of <label for=FORM_ELEMENT>Closed   Akko - Portfolio WordPress Theme   Updated August 24, 2024 at 7:58am   3 Most recent comment from rafalbig:Hi, If you want to login to the panel, please use below credentials: Username : Neuron Password: j*&213blD2dEI)Wbd6EuDPqy Thank you in advanced for your help.  rafalbig Unchecked runtime.lastError error messageClosed   Akko - Portfolio WordPress Theme   Updated August 22, 2024 at 7:51pm   3 Most recent comment from Neuron:Glad to know that you found the solution,If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Alpar Daniel scrolling issues on mobileClosed   Akko - Portfolio WordPress Theme   Updated August 19, 2024 at 8:00am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Gosia Mobile menu does not display submenu itemsClosed   Akko - Portfolio WordPress Theme   Updated August 6, 2024 at 10:08am   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes Gosia Unable to change font size in Testimonials CarouselClosed   Akko - Portfolio WordPress Theme   Updated August 6, 2024 at 10:08am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes Gosia Overlapping items in Recent Comments widgetClosed   Akko - Portfolio WordPress Theme   Updated August 6, 2024 at 10:08am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ...