Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

Hilario_del_Vaso Media Gallery LinksClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 17, 2020 at 12:36pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes farawaydesign missing demoClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 11, 2020 at 7:53am   12 Most recent comment from Neuron:Hi,Can you please sent us a screenshot of the sliders that aren't imported.Feel free to ask for anything you need.Kind Regards luka_brandcare Disfigured WooComerce PageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 9, 2020 at 8:14pm   8 Most recent comment from Neuron Themes:Hi,Glad to know that you fixed it.Feel free to ask for anything you need.Kind Regards Fortune Too complicated, not at all like the Demo!!Closed   Bifrost - Simple Portfolio WordPress Theme   Updated August 4, 2020 at 8:11am   4 Most recent comment from Neuron Themes:Hi FortuneThe refund is accepted, I hope in the future with our new products will change your mind.Kind Regards bigfatpic cannot lift the portfolio to the top of the pageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 27, 2020 at 9:23am   31 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please add the following style to Appearance > Customize > Additional CSS. .m-nav-menu--mobile {     z-index: 100; ... Giuseppe De Francesco The GridClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 24, 2020 at 8:58am   10 Most recent comment from Neuron Themes:Hi Giuseppe,I've added the options, please have a look into them. I'm sure they'll work for your case.Kind Regards DnDD Post sorting problemClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 24, 2020 at 8:38am   2 Most recent comment from Neuron:Hi,Please go and edit the post element, and at the query please select the orderby to be by the date.- https://prnt.sc/tnqdrkFeel free to ask for anything you need.Kind Regards Exorientes how to hide page title and breadcrumb?Closed   Bifrost - Simple Portfolio WordPress Theme   Updated July 24, 2020 at 8:36am   2 Most recent comment from Neuron Themes:Hi, Please check if you're messing Breadcrumb with the Hero, they are very similar, because in the subtitle of he hero there is the breadcrumb.If you want to change the settings globally, please ... charlottepaviot Tablet mode not responsiveClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 23, 2020 at 8:56am   4 Most recent comment from Neuron:Hi Charlotte,We've hide from every responsive mode the header that was displayed for the tablet mode, and at the header that was displayed for the mobile mode we made it to be displayed also for ... marcusjmcd RefundClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 23, 2020 at 7:59am   6 Most recent comment from Neuron Themes:Hi Marcus,https://themeforest.net/refund_requests/newKind Regards cmarclos problems when migrating from one hosting to anotherClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 22, 2020 at 7:57am   2 Most recent comment from Neuron Themes:Hi C,Well, I don't believe that migration has to do anything with the theme at all.For migration, I would highly suggest you to take a look into his plugin.- https://wordpress.org/plugins/duplic ... BRidener SVG LogoClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 21, 2020 at 8:36am   4 Most recent comment from Neuron:Hi,Can you please provide us with your WP admin so we will see what's going on.Feel free to ask for anything you need.Kind Regards seednouveau Finding templateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 20, 2020 at 9:13am   2 Most recent comment from Neuron:Hi,To remove the social media icons, you need to go to Appearance > Customize > Portfolio > Portfolio Item and at the share settings please change it from show to hide and the social media icons will ... Exorientes Woocommerce Shop PageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 20, 2020 at 8:59am   2 Most recent comment from Neuron:Hi,In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them ... Goncalo Product titleClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 16, 2020 at 8:42am   2 Most recent comment from Neuron:Hi Goncalo,We believe that you have solved that problem because we opened your page and clicked in the same product as in your screenshot. the title was showing, if there is another problem please let ...