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Public Tickets

Rachid de Wind Media Gallery IconsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 1, 2021 at 10:13am   8 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Unfortunately, you can't add it because it needs to add some custom code and our support doesn't fully support it, ... Gisela Bifrost updating 2.0Closed   Bifrost - Simple Portfolio WordPress Theme   Updated March 1, 2021 at 9:44am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin. Bifrost Theme Versi ... Licua Update wrong HELP!Closed   Bifrost - Simple Portfolio WordPress Theme   Updated February 24, 2021 at 9:45am   18 Most recent comment from Neuron Themes:Hi Licua,It seems like you have updated the site to the latest version, so I don't have to install staging.Can you please check it again, it seems like minifying & combining the JS via the autop ... Rob Snow Pinterest buttonsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 24, 2021 at 9:26am   8 Most recent comment from Neuron Themes:Hi Rob,I am sorry for the late reply, the reason why it took so long is that we're pretty confused, we're giving the same parameters as Pinterest is doing, but we're able to see as it ... rasilka Menu header on mobileClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2021 at 7:35pm   6 Most recent comment from Neuron:Hi Rasa,For the desktop, I've removed the content width that you've set in the section and now it's alright, please check the attached screenshot.- https://prnt.sc/1050xxzAlso for the m ... boru99 Ajax add-to-cart does not work when theme activeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2021 at 9:02am   6 Most recent comment from Neuron Themes:Hi Patrick,You're very welcome, feel free to ask for anything you needKind Regards grinsekaetzchen bugs after updates no animations loadingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2021 at 8:20am   10 Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS? .theme-loader { display: none !important; } .wow {     visibility: visible !important;     opacity: ... munna695 How to show latest posts automatically in Blog boxed metro layoutClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2021 at 8:06am   10 Most recent comment from Neuron:Hi,I'm so sorry for the late reply, we were not working at the weekend and I missed your ticket.Can you please add the following code at Appearance > Customize > Additional CSS. .my-custom-metro ... Jill Refund pleaseClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 22, 2021 at 8:24am   2 Most recent comment from Neuron Themes:Hi Jill,As for the demo data, we'll help you to achieve what you're looking to achieve.If you have decided not to stay with the theme, we can accept the refund.- https://themeforest.net/refu ... cmarclos Problems with the portfolio items when I install the Polylang pluginClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 16, 2021 at 5:31pm   12 Most recent comment from Neuron Themes:Hi,I am sorry for the late reply.Can you please check the solution spoken here?- https://github.com/polylang/polylang/issues/112 Had the same Problem. Solved it by resaving custom posts.Kind Regards sadiartwork helpClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 15, 2021 at 8:09am   2 Most recent comment from Neuron:Hi,You don't have to buy the Pro version of Elementor to use our theme, you can check the documentation of the theme and you will get informed on how to use our theme.How to edit the Header Templ ... janisbrod Social icons asymmetricalClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 8, 2021 at 7:48pm   2 Most recent comment from Neuron:Hi Janisbrod,I've checked your website, and the social icons on the header seem to be perfectly aligned with the content.- https://prnt.sc/yqzak4Or there's any other issue?Feel free to ask f ... blbngroup Getting critical Error messageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 5, 2021 at 5:17pm   3 Most recent comment from Neuron Themes:Hi,We're sorry for the late reply, can you please provide us with your wp-admin? So, we can test it and see why that is not working properly(as it should normally). Even FTP would do the job.Mak ... fitnitiative Adding comments section to blog post template moved my sidebar to the bottomClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 5, 2021 at 5:03pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Barbara_P Neuron Elements Media Gallery Lightbox issueClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 4, 2021 at 5:00pm   8 Most recent comment from Neuron:Thank you,Wish you all the best