Public Tickets
Hyeonjin Cho
Portfolio Page Display Issue (Blank Content & Mobile Image Cropping)
Konference - Conference & Events Wordpress Theme
Updated 12 hours ago
3
Most recent comment from Hyeonjin Cho:Hi there,
Just a quick update — the portfolio page issue mentioned earlier has been resolved on my end.
At the moment, the only remaining issue is on the homepage:
the main slider image appears to b ...
Hyeonjin Cho
nothing happens on the menu icon (hamburger) on mobileClosed
Konference - Conference & Events Wordpress Theme
Updated December 3, 2025 at 2:51pm
12
Most recent comment from Neuron:Hi,
We've just released a new update of the Neuron Builder plugin fixing the issue.
As you can see in the plugin changelog, this was the issue: Fixed JavaScript error “Failed to execute ‘obse ...
Hyeonjin Cho
Event List and blog post Not Visible when logging outClosed
Konference - Conference & Events Wordpress Theme
Updated December 2, 2025 at 8:22pm
11
Most recent comment from Neuron:Hi,
Please check your other ticket; everything is working as expected now.
Feel free to ask for anything you need.
Kind Regards
Hyeonjin Cho
four issues that need to be fixed as soon as possible.Closed
Konference - Conference & Events Wordpress Theme
Updated November 21, 2025 at 2:37pm
4
Most recent comment from Neuron:Hi,
We're working on releasing version 1.2.0.0 of the plugin. I'll let you know as soon as the update is released.
Feel free to ask for anything you need.
Kind Regards
Hyeonjin Cho
“An error occurred” When Submitting Questionnaire FormClosed
Konference - Conference & Events Wordpress Theme
Updated November 19, 2025 at 3:00pm
4
Most recent comment from Neuron:Please check your other ticket.
Hyeonjin Cho
Broken schedule tabClosed
Konference - Conference & Events Wordpress Theme
Updated November 18, 2025 at 7:15pm
1
Most recent comment from Hyeonjin Cho:The layout inside the Schedule tab doesn’t apply consistently.
On desktop/web, the layout sometimes fails to load properly.On mobile, the layout almost never applies (about 99% of the time), and ...
Hyeonjin Cho
how to edit schedule tabClosed
Konference - Conference & Events Wordpress Theme
Updated November 10, 2025 at 12:32am
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
You can edit it by going to the Dashboard > Templates > Saved Templates and searching for the template that has that shortco ...
ATKHoldings
Burger menu full screenClosed
Konference - Conference & Events Wordpress Theme
Updated March 7, 2025 at 11:15pm
8
Most recent comment from Neuron:Hi,
The mobile menu issue seems to be solved, the hamburger icon is opening the overlay menu template, can you confirm?
feel free to ask for anything you need.
Kind Regards
jakovhailo14
Unable to Edit Neuron Template (ID: 657)Closed
Konference - Conference & Events Wordpress Theme
Updated February 24, 2025 at 1:20pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
Guillaume
Undefined array keyClosed
Konference - Conference & Events Wordpress Theme
Updated October 7, 2024 at 11:07pm
6
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
To fix the issue can you please go to go to the pages that are throwing these warnings, open the page on Elementor's ed ...
Jeanel
No demo content pages to installClosed
Konference - Conference & Events Wordpress Theme
Updated August 23, 2024 at 11:49am
7
Most recent comment from Neuron:Hi Jeanel,I can see that you've managed to correct the demo pages and you've started to change the demo content, do you still want to do a reset of the site?You can take a look at the Docu ...