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  Public Ticket #4534607
Portfolio Page Display Issue (Blank Content & Mobile Image Cropping)
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  • Hyeonjin Cho started the conversation
    16 hours ago

    Hi there,

    I recently added a new portfolio item to my website, but I’m running into a display issue.

    Even after clearing all caches multiple times, the content I set is not showing properly. The page appears mostly blank instead of displaying the portfolio layout as expected.

    Here is the affected page: https://seattlebazart.com/portfolio/seoulfulseattlevol3/

    Additionally, on mobile view only, the image on the main homepage is being cut off halfway. I’ve tried adjusting all relevant settings (image size, layout, responsive options, etc.), but nothing seems to fix it.

    I’ll send screenshots to show:

    • How the page appears blank on desktop
    • How the images are cropped incorrectly on mobile

    Could you please take a look and advise what might be causing this issue?

    Thank you very much for your support.

    Attached files:  snipcapture-1-16-2026_at_09-26-16.png

  •  1,001
    Neuron replied
    15 hours ago

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • Hyeonjin Cho replied
    14 hours ago

    Hi there,

    Just a quick update — the portfolio page issue mentioned earlier has been resolved on my end.

    At the moment, the only remaining issue is on the homepage: the main slider image appears to be cropped incorrectly.

    Could you please log in and take a look?

    I’ve sent a WP-Admin password reset to this email address: [email protected]

    Please let me know once you’ve had a chance to check, or if you need anything further from me.

    Thank you for your help.