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  Public Ticket #4520489
Unable to Access Purchase Code Activation Page
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Comments

  • Isabella started the conversation

    Hello,

    I’ experiencing an issue with the Ponte theme. When I click to enter the Purchase Code, I receive an error message stating that I am not authorized to access the page. As a result, I’m unable to activate the theme properly.

    Could you please assist me in resolving this issue?
    Thank you in advance for your support.

  •  998
    Neuron replied

     

    Hi,

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards