Okay
  Public Ticket #4510083
Shows that license is activated but its not
Open

Comments

  • arielquinzel started the conversation
    October 27, 2025 at 7:07pm
    Unfortunately there is a buggy loop that occurs: demo import > license verification (but its already verified) > unable to demo import5739387544.png
  •  997
    Neuron replied
    October 27, 2025 at 10:54pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   arielquinzel replied privately
  •   arielquinzel replied privately
  •  997
    Neuron replied
    October 30, 2025 at 12:37am

    Hi,

    I've just checked your site and everything seems to be working as expected, do you still need help with anything?

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Zaan Theme.

    If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Feel free to ask for anything you need.

    Kind Regards