I'm so sorry for the late reply; somehow, we missed your ticket.
It seems that there's an issue with the Neuron Builder plugin, so please let me know on which pages you want to display that header so I can do it until we fix the issue.
We're stuck on this issue and can't get the website up and running. The support ticket was opened over three weeks ago, and we haven't received any answers or solutions. We need this resolved immediately, please.
It works, thanks. I need to same change about the footer: use Footer (Light) into the same pages: - Proyectos Culturales Que Generan Cohesión - Proyectos De Comunidad - Proyectos de Patrimonio
PLEASE, I NEED TO SOLVE THIS NOW. I need to do the same change about the footer: use Footer (Light) into the pages: - Proyectos Culturales Que Generan Cohesión - Proyectos De Comunidad - Proyectos de Patrimonio
Hi, I'm tryng to use another header from the prebuild available and I can't find how to change the one that is now asociated
I've check yours videos (https://docs.neuronthemes.com/article/142-conditions, https://docs.neuronthemes.com/article/143-how-to-create-a-header) and they talk about an option, 'Display Conditions', that I don't have available (check the attached image)
Help, please
Attached files: Captura de pantalla 2025-10-16 163557.png
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi there, something new about this ticket?
Hi again, I need to solve this issue, please.
No answer since 6 days ago. I need to solve this asap
Please.......help.....
Hi,
I'm so sorry for the late reply; somehow, we missed your ticket.
It seems that there's an issue with the Neuron Builder plugin, so please let me know on which pages you want to display that header so I can do it until we fix the issue.
Feel free to ask for anything you need.
Kind Regards
We're stuck on this issue and can't get the website up and running. The support ticket was opened over three weeks ago, and we haven't received any answers or solutions. We need this resolved immediately, please.
Still waiting....
Hi,
Sorry for the late reply,
I've just assigned that header template to the mentioned pages. Please take a look.
Also, I’ve reported this issue to the dev team, and they’ll check why the display conditions are not showing for the templates.
Feel free to ask for anything you need.
Kind Regards
Hi,
It works, thanks. I need to same change about the footer: use Footer (Light) into the same pages:
- Proyectos Culturales Que Generan Cohesión
- Proyectos De Comunidad
- Proyectos de Patrimonio
Thaks
Hi again. This ticket isn't closed, I still need your help.
PLEASE
Still waiting...please, solve this ticket...
PLEASE, I NEED TO SOLVE THIS NOW.
I need to do the same change about the footer: use Footer (Light) into the pages:
- Proyectos Culturales Que Generan Cohesión
- Proyectos De Comunidad
- Proyectos de Patrimonio
PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE
Hi,
I'm sorry for the late reply; somehow, the ticket was marked as solved.
I've just fixed it. Can you please take a look at your site?
Feel free to ask for anything you need.
Kind Regards
Please, update it to solved