Okay
  Public Ticket #4502693
Neuron Panel
Open

Comments

  • magicircus started the conversation

    I installed the main Otivar theme as well as the child and pluggins but the Neuron Panel does not show up on the left side menu

  •  997
    Neuron replied

    Hi,

    You need to have the theme's required plugins activated, which are Neuron Builder and the Elementor plugin.

    You can find the theme plugins by going to Dashboard > Appearance > Install Plugins.

    Feel free to ask for anything you need.

    Kind Regards


  • magicircus replied

    Thanks but in Dashboard > Appearance... It does not offer me to install pluggins

    Attached files:  Capture d’écran 2025-10-08 à 06.52.07.png

  •  997
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   magicircus replied privately
  • magicircus replied

    Hello, do you have any news for me? I need to move on on this website. Thanks

  •  997
    Neuron replied

    Hi,

    I've just installed the Neuron Builder plugin on your site. Now you have the settings in the dashboard, so please go ahead and activate the license.

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • magicircus replied

    Thanks. Now I have another problem: I created the Token but when I paste it in wordpress, nothing happens. I do not get the message telling me that I sucessfully registered :(

  •   magicircus replied privately
  • magicircus replied

    Ok I manage it after a few attempts. Thanks

  •  997
    Neuron replied

    Hi,

    I was just about to take a look at your issue. I’m really glad to hear that you’ve already solved it!

    Feel free to ask for anything you need.

    Kind Regards