I've attached the latest version of the Neuron Builder plugin (1.1.0.2), please install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
I'm so sorry for the late reply, somehow we missed your ticket.
Please install the plugin I've sent you by going to Dashboard > Plugins > Add New, and then when you install it, you'll see a button to replace the current version you have with the new one.
This new version of the plugin should fix the issue.
Hello,
I am having issues with my Interactive Home portfolio page.
After changing the typography, the bottom lines under the project titles became shorter and the layout no longer matches the original design.
On the published page, my projects do not appear, but they are visible in Elementor. All portfolio items are set to “Published.”
Could you please help me restore the original layout (keeping my chosen font) and resolve the issue with the missing projects?
Thank you in advance for your support.
Joana
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
I've attached the latest version of the Neuron Builder plugin (1.1.0.2), please install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-builder.zip
Feel free to ask for anything you need.
Kind Regards
And what should I do next?
Thank you
Hello Team,
Really need your help solving this.
Thank you
Hi Joana,
I'm so sorry for the late reply, somehow we missed your ticket.
Please install the plugin I've sent you by going to Dashboard > Plugins > Add New, and then when you install it, you'll see a button to replace the current version you have with the new one.
This new version of the plugin should fix the issue.
Feel free to ask for anything you need.
Kind Regards
Hello!
Thank you for your quick answer!
I think i've installed it already but nothing changed.
Hello Team,
Do you know how can i solve this?
Thank you
Hi Joana,
I've just fixed the issue. Can you please take a look at your site now?
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Hello,
Sorry to insist, can you please help us on this?
Hi Joana,
I've just increased the width of the border under the article titles. Can you please take a look at it?
Feel free to ask for anything you need.
Kind Regards