I'm using Mamp to setup the workpress theme Kanik. I can upload the theme but nothing I do will get the demo theme loaded up. The site looks nothing like the theme and nothing works.
Hi,I contacted you for support explained the issue I was having and you just sent me an update. This update did nothing in sorting out my issues. I can't use the teamplate on MAMP because nuron builder cant get activated through it. I had to move it across to my live site. upload it and install the demo. This demo looked nothing like it should have with loads of errors and issues at the top of the page. I then reinstalled my old site back. I took your new download tried that on MAMP same issue, can't be authorised correctly. I uploaded this new version you sent to my original website and it I got the same issues.
I'm done with it and I would like a refund please. I spent many hours on going through all of this and if I had known that there would be an issue between activating it on MAMP I would not have purchased the template. I tried the Envato wp plugin but this did not help.
I'm using Mamp to setup the workpress theme Kanik. I can upload the theme but nothing I do will get the demo theme loaded up. The site looks nothing like the theme and nothing works.
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-builder.zip
Feel free to ask for anything you need.
Kind Regards
Hi,I contacted you for support explained the issue I was having and you just sent me an update. This update did nothing in sorting out my issues. I can't use the teamplate on MAMP because nuron builder cant get activated through it. I had to move it across to my live site. upload it and install the demo. This demo looked nothing like it should have with loads of errors and issues at the top of the page. I then reinstalled my old site back. I took your new download tried that on MAMP same issue, can't be authorised correctly. I uploaded this new version you sent to my original website and it I got the same issues.
I'm done with it and I would like a refund please. I spent many hours on going through all of this and if I had known that there would be an issue between activating it on MAMP I would not have purchased the template. I tried the Envato wp plugin but this did not help.
Attached files: Screenshot 2025-09-23 at 21.14.47.png
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Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on and fix these issues of the demo importer.
Feel free to ask for anything you need.
Kind Regards