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  Public Ticket #4430922
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  • romanobstuder started the conversation

    Hi all

    I get the below warning on the front page of the shop.

    Can you help with that pls

    Regards

    Romano





    • All
    • Bücher
    • Fachliteratur
    • Front--Slider
    • Grafik
    • Meistergrafik

    Warning: Undefined variable $orderedby in /code/wp-content/plugins/woocommerce/templates/loop/result-count.php on line 38 Showing 1–9 of 358 results

    Warning: Undefined variable $use_label in /code/wp-content/plugins/woocommerce/templates/loop/orderby.php on line 26

  •  994
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • romanobstuder replied

    URL (DEV): https://dev-augustlaube-07.pantheonsite.io

    Admin: https://dev-augustlaube-07.pantheonsite.io/wp-admin

    User: Romano Studer

    User Mail: [email protected]

    Password: 7C$%Sv@ydz4fikRmrzTzkB@I

  • romanobstuder replied

    Have you done anything on this issue? The warning is still rendering...

  •   Neuron replied privately
  •   romanobstuder replied privately
  •  994
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin (1.1.0.2), install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • romanobstuder replied

    Hi again and thank you very much for supplying the new version of Neuron Builder.

    This is now installed, however the warning still shows.

    Regards Romano

    Attached files:  Screenshot 2025-10-07 at 15.55.42.png

  • romanobstuder replied

    Hi all

    This issue is still not resolved.
    I purchased the Kanik theme in February 2025. I also extended the support in August 2025.

    My client is still waiting to switch over from his old theme onto Kanik. But I can not have error messages on the shop page!


    Pls help me to fix this issue.

    Regards

    Romano


  •  994
    Neuron replied

    Hi,

    Sorry for the late reply,

    I've just fixed the issue by adding custom code to the functions.php file of the Kanik Child theme. Can you please take a look at your site now?

    Feel free to ask for anything you need.

    Kind Regards


  • romanobstuder replied

    fantastic!

    It works! Well done! And thank you very much

  •  994
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes