Hello, We purchased the Kanik WordPress theme about two hours ago, but we are unable to activate it due to an issue with Envato API token licensing. The theme does not accept the token, and because of this problem, we will not be able to use it. Therefore, we would like to request a refund for this purchase. Thank you for your understanding and support.
Hello,
We purchased the Kanik WordPress theme about two hours ago, but we are unable to activate it due to an issue with Envato API token licensing. The theme does not accept the token, and because of this problem, we will not be able to use it.
Therefore, we would like to request a refund for this purchase.
Thank you for your understanding and support.
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards