Hello,

I am experiencing an issue with the Mobile Menu on my website using the Zaan theme. Although I have assigned a menu to the “Mobile Menu” location and added all categories and subcategories, the menu does not appear when I view the site on a mobile device.

I have tried:

• Adding custom CSS to force the menu and hamburger icon to be visible.

• Adding JavaScript to create a toggle for the mobile menu (placed in the footer).

• Checking the menu assignment and ensuring all items are included.

• Viewing the site on multiple mobile devices.

Despite these steps, the mobile menu still does not display. I suspect the problem might be related to Zaan’s internal JavaScript that generates the mobile menu and hamburger icon, which may not be loading or functioning correctly.

Could you please advise:

1. How to ensure the Mobile Menu is generated correctly on mobile devices?

2. Whether there are any known issues or conflicts that could prevent the mobile menu from appearing?

3. Any recommended steps to fix this issue without using third-party paid plugins?

Thank you for your support!

Best regards,

Hi, thanks for your reply.

In order to provide you with wp-admin access, could you please give me the email address where I should create the temporary admin user?

Thanks,