I am experiencing an issue with the Mobile Menu on my website using the Zaan theme. Although I have assigned a menu to the “Mobile Menu” location and added all categories and subcategories, the menu does not appear when I view the site on a mobile device.
I have tried:
Adding custom CSS to force the menu and hamburger icon to be visible.
Adding JavaScript to create a toggle for the mobile menu (placed in the footer).
Checking the menu assignment and ensuring all items are included.
Viewing the site on multiple mobile devices.
Despite these steps, the mobile menu still does not display. I suspect the problem might be related to Zaan’s internal JavaScript that generates the mobile menu and hamburger icon, which may not be loading or functioning correctly.
Could you please advise:
How to ensure the Mobile Menu is generated correctly on mobile devices?
Whether there are any known issues or conflicts that could prevent the mobile menu from appearing?
Any recommended steps to fix this issue without using third-party paid plugins?
I checked the website, and it seems that it’s currently down for everyone except you. This can happen if your browser or network is showing a cached version of the site while the server is having issues serving requests externally.
The error showing (502 Bad Gateway) usually means the server is having trouble processing requests, often related to PHP or the web server configuration.
I recommend contacting your hosting provider to check the server logs and restart the services (Nginx/PHP-FPM) to ensure the site is fully accessible to all users.
Once that’s done, I can verify that everything is loading correctly from my side.
Hello,
I am experiencing an issue with the Mobile Menu on my website using the Zaan theme. Although I have assigned a menu to the “Mobile Menu” location and added all categories and subcategories, the menu does not appear when I view the site on a mobile device.
I have tried:
Adding custom CSS to force the menu and hamburger icon to be visible.
Adding JavaScript to create a toggle for the mobile menu (placed in the footer).
Checking the menu assignment and ensuring all items are included.
Viewing the site on multiple mobile devices.
Despite these steps, the mobile menu still does not display. I suspect the problem might be related to Zaan’s internal JavaScript that generates the mobile menu and hamburger icon, which may not be loading or functioning correctly.
Could you please advise:
How to ensure the Mobile Menu is generated correctly on mobile devices?
Whether there are any known issues or conflicts that could prevent the mobile menu from appearing?
Any recommended steps to fix this issue without using third-party paid plugins?
Thank you for your support!
Best regards,
Hi,
Sorry for the late reply, we had some holidays.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi, thanks for your reply.
In order to provide you with wp-admin access, could you please give me the email address where I should create the temporary admin user?
Thanks,
Sure thing: [email protected]
Hi,
I’ve created a temporary admin user for you and sent the username and password to the email address you provided.
Thank you very much for your help.
Best regards,
Hi,
I can't reach your site login page. Can you please take a look at it?
Feel free to ask for anything you need.
Kind Regards
Hi,
I can access the login page without any issues on my side. Could you try clearing your browser cache or using a different browser?
Acceder < La Florinata — WordPress
Kind regards,
Hi,
I checked the website, and it seems that it’s currently down for everyone except you. This can happen if your browser or network is showing a cached version of the site while the server is having issues serving requests externally.
The error showing (502 Bad Gateway) usually means the server is having trouble processing requests, often related to PHP or the web server configuration.
I recommend contacting your hosting provider to check the server logs and restart the services (Nginx/PHP-FPM) to ensure the site is fully accessible to all users.
Once that’s done, I can verify that everything is loading correctly from my side.
Kind Regards