We are experiencing a critical issue on our WordPress website caused by the Neuron Builder plugin (version 1.1.1). Our site is crashing due to a fatal error linked to the plugin's Envato API functionality. Below are the error details captured by WordPress:

Error Message:

Uncaught Error: Cannot use object of type WP_Error as array in /wp-content/plugins/neuron-builder/license/envato-api/inc/class-envato-market-items.php on line 346

#0 /wp-content/plugins/neuron-builder/license/envato-api/inc/class-envato-market-items.php(307): Envato_Market_Items->update_external_plugins(Array)
#1 /wp-includes/class-wp-hook.php(326): Envato_Market_Items->update_plugins(Object(stdClass))
#2 /wp-includes/plugin.php(205): WP_Hook->apply_filters(Object(stdClass), Array)
#3 /wp-includes/option.php(2635): apply_filters('pre_set_site_tr...', Object(stdClass), 'update_plugins')
#4 /wp-includes/update.php(578): set_site_transient('update_plugins', Object(stdClass))
#5 /wp-content/plugins/wp-health/src/Services/RequestSettings.php(166): wp_update_plugins()
#6 /wp-content/plugins/wp-health/src/Core/Kernel.php(421): WPUmbrellaServicesRequestSettings->adminLoaded()
#7 /wp-includes/class-wp-hook.php(324): WPUmbrellaCoreKernel::WPUmbrellaCore{closure}('')
#8 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#9 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#10 /wp-settings.php(749): do_action('wp_loaded')

• WordPress Version: 6.8.1

• PHP Version: 8.2.28

• Active Theme: Lilium v1.0.0

• Plugin: Neuron Builder v1.1.1

• Hosting: WP Engine

The issue seems to stem from the plugin not handling a WP_Error object properly when checking for external plugin updates. We kindly request that you investigate this as soon as possible, as it's affecting the live performance and availability of our site.

Please let us know if a patch or updated version of the plugin is available or if there's a temporary workaround.

Thank you,

Hello Team,

We are still facing the same issue and its been a week. Any update regarding this issue ?

Our ecom is impacted by this error please provide resolution to this issue asap.

Thanks