We’re migrating to our new support system at https://support.neuronthemes.com/ please create an account and submit all new support tickets there to ensure faster and more efficient assistance.
My website keeps crashing due to your plugin neuron builder, I am very much frustrated with your theme and your late response over any problem, I am losing customers because of this. Kindly swiftly response to it and fix the issue.
My website keeps crashing due to your plugin neuron builder, I am very much frustrated with your theme and your late response over any problem, I am losing customers because of this. Kindly swiftly response to it and fix the issue.
THANK YOU!
Attached files: Screenshot from 2025-07-17 21-03-35.png
Hi,
I've raised this issue with the dev team and will get back to you as soon as I have an update.
Feel free to ask for anything you need.
Kind Regards
it better be fast unlike your replies that takes about a day or two usually.