Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay
  Public Ticket #4160312
website keep crashing due to neuron builder
Open

Comments

  • bumasknn started the conversation

    My website keeps crashing due to your plugin neuron builder, I am very much frustrated with your theme and your late response over any problem, I am losing customers because of this. Kindly swiftly response to it and fix the issue.

    THANK YOU!

    Attached files:  Screenshot from 2025-07-17 21-03-35.png

  •  983
    Neuron replied

    Hi,

    I've raised this issue with the dev team and will get back to you as soon as I have an update.

    Feel free to ask for anything you need.

    Kind Regards


  • bumasknn replied

    it better be fast unlike your replies that takes about a day or two usually.