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  Public Ticket #4148231
Multiple issues with the Captura theme
Open

Comments

  • studiobergstrom started the conversation

    Hi,

    I’m experiencing several issues after installing the Captura theme and importing the demo content.

    1. A random “w” character appears in the top left corner of my website – I can’t find where it comes from or how to remove it.

    2. When I try to edit the blog page (“Blog Minimal”) with Elementor, I get this error:

      Error: Unexpected token 'w', "w{"templa"... is not valid JSON.

    3. In the Theme Builder, I can’t open or edit certain templates. Elementor just shows an error screen.

    4. When trying to customize menus, I get the message: “Something went wrong. Please wait a few seconds and try again.”

    5. The blog layout looks broken and not like in the demo – huge image, strange spacing, etc.

    I’ve installed:

    • Latest version of WordPress

    • Elementor Pro 3.30.0

    • PHP version meets requirements

    • All plugins as recommended by the theme

    Can you please help me fix this or let me know if I need to reinstall something?

    I’m happy to provide login credentials if needed.

    Thanks in advance!

  •  983
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards