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Okay
  Public Ticket #4146174
I downloaded the wordpress theme and I'm having an issue with this theme. Neuron shows up in the side bar but zaan doesn't none of the pictures loaded in my media. If this doesn't work I may need to get a refund. It doesn't look how it's advertised.
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  • Thaniapeck started the conversation

    Hi, my site is catcherinthestyle.com. I downloaded your Zaan theme, and it's not working as advertised. None of the photos are loaded in my media, and the theme isn't in my dashboard. 

    Attached files:  Screenshot 2025-07-12 172809 - Copy.png
      Screenshot 2025-07-12 172750.png

  •  983
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards