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Okay
  Public Ticket #4108288
issues with afterpay
Open

Comments

  • bumasknn started the conversation

    I have enabled afterpay as one of my payment methods however it isn't visible to customers, it's only visible if I go to checkout page being an admin.
    But when I proceed to checkout using after pay it gives me an error I am attaching an image of the error.
    Kindly take a look into it.
    Thanks!

    Attached files:  Screenshot from 2025-07-08 04-05-08.png

  • bumasknn replied

    kindly respond swiftly, this is urgent!

  •  987
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • bumasknn replied

    Thanks for your reply, here's the credentials for wp:
    un: [email protected]
    pass: A&Emillionaires@2024!

  • bumasknn replied

    there's one more issue which I discussed earlier as well, it's with menu cart, the menu cart icon doesn't appear on header where I have placed it, just the no. of items bubble is appearing (this doesn't happen when you're signed in as wp admin you might wanna look at it from user end) on top of that the icon is unclickable sometimes and the content in the cart pop up is unable to edit as I need to enable the delete items option from the cart and change the buttons color to black.

    Kindly resolve this issue of mine as well, Thank you!

  • bumasknn replied

    your timely response will be appreciated kindly resolve this issue ASAP!
    Thank you.


  • bumasknn replied

    please fix it I need to launch my website tomorrow!!!

  •  987
    Neuron replied

    Hi,

    We've just released an update of the Neuron Builder plugin.

    I've attached the latest version of the Neuron Builder plugin. Please install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • bumasknn replied

    how is updating neuron builder help with my problem?


  • bumasknn replied

    I've updated the plugin and tried to style the menu cart however the issue still persist


  •  987
    Neuron replied

    Hi,

    Please also attach the URL of your website so I can log into it and check the issue.

    Feel free to ask for anything you need.

    Kind Regards