I hope you're well. I'm currently working with the Otello theme and have encountered a few issues I’m hoping you can help me with
Sidebar Layout Issue
I'm unable to locate where to edit the sidebar layout (see attached screenshot). It doesn't appear to be editable through Elementor or the “Customize” panel. The issue is that clicking on a blank space near the sidebar leads to an unwanted redirect—very frustrating for users. How can I access and edit this layout?
Homepage Slider Link
Is there a way to make both the black square and the image in the homepage slider clickable (as links) without using custom code?
Thank you in advance for your support! I really love the design and just want to make it work perfectly.
I am really sorry for the late reply, somehow we've missed your ticket.
It seems that there are some issues with the demo importer, some parts of the demo have failed to import, so can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Hi Otello Support Team,
I hope you're well. I'm currently working with the Otello theme and have encountered a few issues I’m hoping you can help me with
Sidebar Layout Issue
I'm unable to locate where to edit the sidebar layout (see attached screenshot). It doesn't appear to be editable through Elementor or the “Customize” panel. The issue is that clicking on a blank space near the sidebar leads to an unwanted redirect—very frustrating for users. How can I access and edit this layout?
Homepage Slider Link
Is there a way to make both the black square and the image in the homepage slider clickable (as links) without using custom code?
Thank you in advance for your support! I really love the design and just want to make it work perfectly.
Attached files: Error 2-2.png
Error 2-1.png
Error 2.png
error slider home page.png
still no news from you..?
Hi,
I am really sorry for the late reply, somehow we've missed your ticket.
It seems that there are some issues with the demo importer, some parts of the demo have failed to import, so can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Once again, I apologize for the late reply.
Feel free to ask for anything you need.
Kind Regards