Dear Support Team,

I am currently using this theme for my WordPress website. I have encountered two issues:

1. The mobile menu (hamburger menu) does not display at all on mobile devices, and the menu items do not appear.

2. The logo is also not visible on both desktop and mobile views.

Here are the details of the troubleshooting steps I have already taken:

• I have assigned the correct menu to the “Primary” location in Appearance > Menus.

• I tried popular mobile menu plugins such as WP Mobile Menu, Max Mega Menu, Responsive Menu, and others, but none of them made the mobile menu appear.

• I tested with the default WordPress theme (e.g., Twenty Twenty-Three), and the mobile menu and logo work fine there with the same menu and plugins.

• I cleared all caches, including browser, WordPress, and hosting caches.

• There are no JavaScript errors in the browser console on mobile view.

• I reviewed the theme settings for any mobile menu or logo options but couldn’t find any effective configuration.

Given these points, I believe the issues might be related to the Neuron theme itself or some compatibility problems.

Could you please assist me in resolving these issues or guide me on how to properly enable the mobile menu and display the logo for this theme?

Thank you very much for your support.

Best regards,