I just purchased the Ottello theme but having too many issues with bugs and downloading demos and it is not working as expected and I would love a refund for my purchase that was made through Envatomarket. Please let me know how to get a refund as I just purchased this theme yesterday. Thank you.
I just purchased the Ottello theme but having too many issues with bugs and downloading demos and it is not working as expected and I would love a refund for my purchase that was made through Envatomarket. Please let me know how to get a refund as I just purchased this theme yesterday. Thank you.
Hi,
Can you please let us take a look at the issues and check if there's anything we can fix?
If you have already decided not to use the Otello theme, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards