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  Public Ticket #4102133
Weird White SPace - Cannot Remove - Below Home Page SLiders
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Comments

  • adamz44 started the conversation

    Can you please! Help me remove this glitch from your Theme....shoving a whitespace underneath the Home Page SLiders..
    On everty device form Laptops,,Desktops, to Phones and Tablets...
    Your theme keeps injecting a HORRIBLE - WHITE SPACE of around 50-100px beneath the slider Images...

    HOW CAN I REMOVE THIS?

    cAN i SUPPLY wp - INFORMATION - so someone can Fix This......

    I am using Elementor Page builder....Tried to remove with custom CSS and your THEME just over-rides everything...

    Thank you....

    Attached files:  Screenshot 2025-06-22 164751.jpg

  •  987
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   adamz44 replied privately
  • adamz44 replied

    Can ANYONE HELP WITH THIS?

    3 weeks and still showing WHITE SPACE!!!!!

    Attached files:  Screenshot 2025-07-13 130643.jpg

  •  987
    Neuron replied

    Hi,

    I am so sorry for the late reply.

    The issue was caused by the negative margin that you've added to the header in the homepage, so I've just removed that margin and added the following CSS at Appearance> Customize> Additional CSS., Can you please check it now?

    .elementor-9811 .elementor-element.elementor-element-6d144e7 {
        z-index: 2;
        position: absolute;
        width: 100%;
    }
    

    How to edit the Header template?

    In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them to different pages, so please hover onto button Edit with Elementor and see if there appears a header template. https://prnt.sc/ppaaad

    Click onto the template and the editor for that template will be opened where you can easily edit it.

    - Video Tutorials about header builder.

    Feel free to ask for anything you need.

    Kind Regards


  • adamz44 replied

    Thank you

  •  987
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • JennaKerr replied

    Hi! I am trying to open a ticket but it will not accept my purchase code. The site title on my client's website all of a sudden defaulted back to the theme title. Even though the site title in the settings and customisation has been set to the company name it is now showing "Arkhitekton - Modern Architecture" all of a sudden. Please can you assist.

  •  987
    Neuron replied

    Hi JennaKerr,

    Please reach us at [email protected], and we'll help you from there.

    Feel free to ask for anything you need.

    Kind Regards