I followed exactly what is said in the video, the Demo import page says: "To unlock the demo importer, please activate your license by clicking at the top right button." I clicked the button then i clicked the link in Generate an Envato API Personal Token by clicking this link. And I generated the Token i pasted in the field and clicked Save Changes, and i get this error detail: Failed to query total number of items in API response Too Many Requests, but i didnt change any option. The parent theme is active and the website is in a staging server.
There is no other feedback i can read to solve the problem, what can i do?
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate it directly from your dashboard.
The reason why it didn't work is that other permissions were chosen as well, there should be only 3 and not others. (I'm sorry about this one too, it's the Envato API that requests this)
Hi, when i generate the API Personal Token i can't activate the theme, i tried with the purchese code but none of them work, what can i do?
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
I followed exactly what is said in the video, the Demo import page says: "To unlock the demo importer, please activate your license by clicking at the top right button." I clicked the button then i clicked the link in Generate an Envato API Personal Token by clicking this link. And I generated the Token i pasted in the field and clicked Save Changes, and i get this error detail: Failed to query total number of items in API response
Too Many Requests, but i didnt change any option. The parent theme is active and the website is in a staging server.
There is no other feedback i can read to solve the problem, what can i do?
Hi,
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate it directly from your dashboard.
The reason why it didn't work is that other permissions were chosen as well, there should be only 3 and not others. (I'm sorry about this one too, it's the Envato API that requests this)
- https://prnt.sc/1b36kdk
Please let me know if you need further help.
Feel free to ask for anything you need.
Kind Regards
Thanks for the super fast reply but they are the exact selected options.
There are any possibility that I need to edit the php.ini file or any other WordPress/Server settings?
I just uploaded the themes and i installed the required plugins. I dont know what else i can do.
Thanks, i just saw you guys released an update to plugin.
Now i imported the demo content.
Hi,
I am very sorry for the late reply, we were not working on the weekend.
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes