I installed this new theme but i think because i was already using a previous neuron theme (otello) that it's not updating and i still see the old theme. I just want to use the new theme, no traces of the old theme, but with all of my posts and pages still in tact
The neuron builder has been installed multiple times, but the old content was still on the website. I ended up clearing the old website, exporting my old blog posts, pages, and media, and then uploading the new theme which worked. However - I am now having issues reuploading the posts and media as the featured images of the posts are not linked. I can also reverse this process and go back to the old theme, but again, the new theme didn't show up after uploading.
I just reversed everything, reuploaded the new version of neuron, deleted the old theme, uploaded the new theme, but the old theme is still visible and i dont have the option to import the demo content
I Installed the theme but can't get it to work
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Yes the information is below:
advisormag.co/wp-admin
email: [email protected], password: Aubrey1225!
I installed this new theme but i think because i was already using a previous neuron theme (otello) that it's not updating and i still see the old theme. I just want to use the new theme, no traces of the old theme, but with all of my posts and pages still in tact
Good morning. I just wanted to follow up here. I cannot figure this out at all.
I have yet to received a response.
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-builder.zip
Feel free to ask for anything you need.
Kind Regards
The neuron builder has been installed multiple times, but the old content was still on the website. I ended up clearing the old website, exporting my old blog posts, pages, and media, and then uploading the new theme which worked. However - I am now having issues reuploading the posts and media as the featured images of the posts are not linked. I can also reverse this process and go back to the old theme, but again, the new theme didn't show up after uploading.
I just reversed everything, reuploaded the new version of neuron, deleted the old theme, uploaded the new theme, but the old theme is still visible and i dont have the option to import the demo content
Attached files: Screen Shot 2025-05-25 at 6.40.28 PM.png
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards