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Okay
  Public Ticket #3984445
Demo import
Open

Comments

  • Annariel started the conversation

    I can´t import demo content

    Attached files:  print 2025-05-06 124925.png

  •  978
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Annariel replied privately
  • Annariel replied

    hello, any news?

  •  978
    Neuron replied

     

    Hi,

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • Annariel replied

    listo. Gracias.

  •  978
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • Annariel replied

    All good with demo content.  We can close this ticket.

  •  978
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • Annariel replied

    I want to submit a new ticket with another issue, but I don't find the product Minimo Portfolio! (print)

    Attached files:  no-producto-minimo-portfolio.png

  •  978
    Neuron replied

    Hi,

    The Minimo is listed in the support forum. Can you please try it again?

    You can also ask questions in this ticket.

    Feel free to ask for anything you need.

    Kind Regards


  • Annariel replied

    I want to know how to change the header and footer for the pages I'm creating. In the demo content, there are pages that have, for example, a white header/footer, and I want them to have a black footer. Specifically, the Single portfolio template ok (I created) I want it to have a black footer template and not a white one. How do I do this?

    Some icons are also not appearing. For example, the two-line icon next to the menu isn't visible in my environment (print).

    Attached files:  icon-menu.png
      footer-white.png

  •  978
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Please take a look at the following article on how to use the display conditions for the header/footer templates.

    Feel free to ask for anything you need.

    Kind Regards


  • Annariel replied

    Hello,

    Sorry but I can´t  find Display Conditions where the tutorial says.. And searching in Advaced Mode, there's Display Conditions with lock, so I can't edit it (print).

    I need the whole web to use Footer Black 1 as their footer for default.

    I hope you can help me.

    Attached files:  print-footer-black.png

  •  978
    Neuron replied

    Hi,

    I've just fixed it, now the display conditions are appearing just as in the docs I attached before, please check it now.

    Feel free to ask for anything you need.

    Kind Regards


  • Annariel replied

    Great. Thanks!

    Another issue: I'm having a problem with the icon that should appear next to the word Menu (print). In Elementor, it shows that it has been selected, but it doesn't appear on the frontend. Could you please check this?

    Attached files:  Captura de pantalla 2025-05-21 144432.png

  •  978
    Neuron replied

    Hi,

    I've just added the missing icon, Please take a look at it.

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • Annariel replied

    Thank you!

  •  978
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes