When I try to activate the nueron plugin and input the personal api i had made through envanto nothing happens it just loads. ive allowed cookies and third part pop ups and uninstalled different plugins to trouble shoot. I also tried in different browsers.
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate it directly from your dashboard.
The reason why it didn't work is that other permissions were chosen as well, there should be only 3 and not others. (I'm sorry about this one too, it's the Envato API that requests this)
I know this already, actually. I read the directions carefully and watched the YouTube video multiple times before submitting this ticket It does not work.
As I said, I already know that there should only be 3 selections, ive done it a million times and still nothing works. it just loads and nothing happens as i already said as well. Still does not work.
When I try to activate the nueron plugin and input the personal api i had made through envanto nothing happens it just loads. ive allowed cookies and third part pop ups and uninstalled different plugins to trouble shoot. I also tried in different browsers.
Attached files: Screenshot 2025-04-10 at 10.01.02 PM.png
Hi,
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate it directly from your dashboard.
The reason why it didn't work is that other permissions were chosen as well, there should be only 3 and not others. (I'm sorry about this one too, it's the Envato API that requests this)
- https://prnt.sc/1b36kdk
Please let me know if you need further help.
Feel free to ask for anything you need.
Kind Regards
I know this already, actually. I read the directions carefully and watched the YouTube video multiple times before submitting this ticket It does not work.
The exact same thing happens to me.
Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-builder.zip
Feel free to ask for anything you need.
Kind Regards
As I said, I already know that there should only be 3 selections, ive done it a million times and still nothing works. it just loads and nothing happens as i already said as well. Still does not work.
Attached files: Screenshot 2025-04-30 at 9.25.50 PM.png
Screenshot 2025-04-30 at 9.26.29 PM.png
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards