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Okay
  Public Ticket #3847112
can´t import the theme,
Open

Comments

  • Jorge Pehuen started the conversation

     I have just purchased your theme and attempting to run the demo content import as per your documentation. 

    When I press on 'import' on the screenshot below, the cta will show as 'importing' for a long time. No content has been imported and I cant see any of the demo theme other than a few blank pages saved as draft.

    I have deleted the theme and re-uploaded it, tried the same process for a child of the main theme and also deleted and re-added Elementor. Whatever I do I get the same result as above.

    thanks... 

    or tell me how can i refund on please

    Attached files:  1.jpg
      2.jpg

  •  968
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • Jorge Pehuen replied

    yes of course
    https://aldobuffolo.com.ar/wp-login.php

    ***  Wordpress ****
    usuario: admin
    password: aldo134679

    if you can please, activate the theme. 
    I activate the neuron but the theme... not....
    help me please!


    thanks