I added the video inside a page using Elementor Pro with "video widget", the video source is from YouTube (I tried also Vimeo) but if in the preview the video is visible, once the page is published I don't see it, why?
This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and check if the issue is gone, if so, then activate them one by one until the issue is back, this will help you to find which plugin is causing this issue.
I have a problem with video:
I added the video inside a page using Elementor Pro with "video widget", the video source is from YouTube (I tried also Vimeo) but if in the preview the video is visible, once the page is published I don't see it, why?
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just created a new test page and added a video widget and the widget is working as expected, can you please check it?
Feel free to ask for anything you need.
Kind Regards
Hi, unfortunately it doesn't work.
I can't see the video inside the widget
Hi,
This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and check if the issue is gone, if so, then activate them one by one until the issue is back, this will help you to find which plugin is causing this issue.
Feel free to ask for anything you need.
Kind Regards