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  Public Ticket #3840441
Cannot activate license
Closed

Comments

  • 21ninjas started the conversation
    March 18, 2025 at 11:20am

    I created the token with the 3 permissions required but nothing happens. Page reloads at the same point.

  •  1,001
    Neuron replied
    March 18, 2025 at 2:34pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   21ninjas replied privately
  •  1,001
    Neuron replied
    March 18, 2025 at 10:23pm

    Hi,

    I've just logged into your site and saw that you were using an old version of the Neuron Builder plugin (1.0.9.2), while we've released today the 1.1.0 version, I've just updated it on your site and the license is activated now.

    Feel free to ask for anything you need.

    Kind Regards