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  Public Ticket #3839647
Elementor Warning: Illegal Offset Type in Loader.php (Demo Import Issue)
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  • tomsherdubai started the conversation

    Hello Support Team,

    https://tomsher.co/GAS-BK

    USER : admin_1gptbp5t

    PASSWORDS : I7Ldtd~34#hLVl1T

    i want Themis Business, Agency home page 

    I am encountering a warning message when using Elementor on my WordPress website: 
    I have tried several troubleshooting steps, including deactivating plugins, switching themes, and checking PHP compatibility, but the issue persists.

    Please let me know how you’d like me to proceed. Looking forward to your guidance.

    Attached files:  Screenshot 2025-03-17 154727.png
      Screenshot 2025-03-17 154814.png

  •  968
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • tomsherdubai replied

    I installed the latest Neuron Builder plugin as instructed, but the issue still persists. I have tried troubleshooting steps like reinstalling, clearing the cache, and switching themes, but nothing has worked.

    Can you please check and fix it directly on the same URL using the credentials I provided earlier? Let me know if you need them again.

    Attached files:  Screenshot 2025-03-18 094928.png

  •  968
    Neuron replied

    Hi,

    It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.

    Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.

    Feel free to ask for anything you need.

    Kind Regards