Hello I have several errors on my theme and demo is not imported properly! 1- The home page is completely blank as i have attached the screenshot below in attachments 2- there is no menu being displayed on my site (while i am in admin panel there is no menu being shown when i go to site)
3. When i add the product to cart the sidebar drawer doesn't open
I am very sorry for the late reply, we were not working on the weekend.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
Yeah go ahead with the reset process, you can do whatever you want it's a new domain. After the import please lookout the checkout page cart page as well
Hello
I have several errors on my theme and demo is not imported properly!
1- The home page is completely blank as i have attached the screenshot below in attachments
2- there is no menu being displayed on my site (while i am in admin panel there is no menu being shown when i go to site)
3. When i add the product to cart the sidebar drawer doesn't open
4- the UI of my account page and many other page are not same as shown in the demo, link: https://lacasadecors.com/wp/my-account/
I don't know what is the problem is the demo not imported properly or anything else. I also have attached screenshots please go through the issue and help me fix the issue.l
Attached files: l1.jpg
l2.jpg
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-builder.zip
Feel free to ask for anything you need.
Kind Regards
Hello i am not able to demo import the importing process keeps on loading and loading and loading
is the latest version 1.1.0?
Hi,
Yes, the 1.1.0 is the latest version.
If you're running the latest version and still experiencing issues, please provide us with a wp-admin so we can take a look at it.
Feel free to ask for anything you need.
Kind Regards
I HAVE GIVEN YOU ACCESS CAN YOU CHECK IT
Hi Sohan,
I am very sorry for the late reply, we were not working on the weekend.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
Feel free to ask for anything you need.
Kind Regards
Yeah go ahead with the reset process, you can do whatever you want it's a new domain.
After the import please lookout the checkout page cart page as well
Also check for account page structures
Hi Sohan,
I've just fixed the demo without resetting the site, can you please take a look at it?
Feel free to ask for anything you need.
Kind Regards