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Subject: License Activation Issue – API Response Forbidden
Dear NeuronThemes Support Team,
I recently purchased the Neuron theme from Envato / ThemeForest and encountered the following error while trying to activate the license in WordPress:
Failed to query total number of items in API response – Forbidden
I have already generated an Envato API token and ensured that the required permissions are enabled (View and search Envato sites, Download purchased items, List purchases you’ve made). However, the issue persists.
Could this be related to theme settings? Please advise on how to resolve this error.
Subject: License Activation Issue – API Response Forbidden
Dear NeuronThemes Support Team,
I recently purchased the Neuron theme from Envato / ThemeForest and encountered the following error while trying to activate the license in WordPress:
Failed to query total number of items in API response – Forbidden
I have already generated an Envato API token and ensured that the required permissions are enabled (View and search Envato sites, Download purchased items, List purchases you’ve made). However, the issue persists.
Could this be related to theme settings? Please advise on how to resolve this error.
Looking forward to your guidance.
Best regards,
Attached files: Screenshot 1403-12-23 at 01.02.47.png
thank you
its okey
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes