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  Public Ticket #3828600
API TOKEN STILL NOT ACTIVATING MY KANIK THEME! CANT ACTIVATE NEURON BUILDER AND IMPORT DEMO
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  • devhelenkalany started the conversation

    PLS PLS HELP. AS IM HAVING ISSUES STILL WITH THE API TOKEN! I DID AS INSTRUCTED BUT WHEN I PUT THE TOKEN IT DOESNT GIVE ME THE STATUS ACTIVE MESSAGE! IT JUST STILL HAVE THE CODE AND THE SAVE CHANGES BUTTON IT DOESNT DO ANYTHING!!! PLS PLS PLS HELP

    Attached files:  Screenshot 2025-02-27 at 9.23.10 am.png

  •  968
    Neuron replied

    Hi,

    We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate it directly from your dashboard.

    The reason why it didn't work is that other permissions were chosen as well, there should be only 3 and not others. (I'm sorry about this one too, it's the Envato API that requests this)

    1. View and search Envato sites 
    2.  Download your purchased items 
    3. List purchases you've made

    https://prnt.sc/1b36kdk

    Please let me know if you need further help.

    Feel free to ask for anything you need.

    Kind Regards