Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay
  Public Ticket #3827529
Website content doesen't update
Open

Comments

  • fomenkonikita started the conversation

    Hi I'm using the Kaon theme and I'm working on a demo I downloaded called "Elouise", I made several adjustments and changed some content on the pages using elementor, while some of the elements I changed updated (still some of them with a delay of several hours) most of them just won't update... I cleared both browser's cahce and WP cache but it doesen't help, I built many websites using elementor with different themes but this never happened to me before can you help please?

  •  968
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • fomenkonikita replied

    that helped thank you

  •  968
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • simona replied

    i have the same problem. i've installed the last version of the plugin. i cleared cache several times but it doesn't change, i can't see my updates

  •  968
    Neuron replied

    Hi @simona,

    Can you please create a new private ticket and provide us with access to your website so we can take a look at the issue?

    Feel free to ask for anything you need.

    Kind Regards


  • simona replied

    thank you, finally i solved the problem (depending from my provider!), with this plugin: aruba hispeed cache. maybe it can be useful for other people

  •  968
    Neuron replied

    You are welcome anytime, thanks for sharing the info, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes