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  Public Ticket #3826807
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  • SecureENT started the conversation

    Hi, Ive reached out to wordpress about this issue for months and have yet to be resolved. Ive had countless people subscribing to my website and only 21 seen to have went through. They even said that they even confirmed the email.  So just the other day I added an email manually and it never sent a confirmation email. so I reached out to wordpress/jetpack again and they said that there is a conflict between the Neuron theme and jackpack. Here is a screenshot of what they said. Please advise

    Attached files:  Screen Shot 2025-02-23 at 9.11.16 AM.png

  •  968
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards