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Okay
  Public Ticket #3823960
Problem with Portfolio Category
Open

Comments

  •  1
    borghe78 started the conversation

    HI Neuron Team, 
    I updating my portfolio categories to add new items, when I refreshed the page I saw this problem, what's happening? how can I solve it?

    Attached files:  Screenshot 2025-02-19 alle 22.31.49.png

  •  968
    Neuron replied

    Hi,

    Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin.

    Arkhitekton Theme Version 1.3.6
    Neuron Core Plugin 1.3.1

    You can update the theme directly on your dashboard, via the plugin below: 

    https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    borghe78 replied

    I can't update theme and plugin using the envato market plugin, is it possible to have two links for direct download of the files?

  •  968
    Neuron replied

    Hi,

    Please find the download link below:

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    borghe78 replied

    Thank you for sharing this file.zip, but you shared me Neuron Core Version 1.2.8, I need 1.3.1. also the theme is 1.3.5, I need 1.3.6. Version, thank you in advance

  •  1
    borghe78 replied

    Please, let me know soon, my client website is off line. :-)

  •  968
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   borghe78 replied privately
  •   borghe78 replied privately
  •  968
    Neuron replied

    Hi,

    We're going to release a new update of the theme tomorrow, I'll let you know about anything.

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    borghe78 replied

    Ok, but please I ask you if I can have the latest update of the Neuron Core Plugin (1.3.1.) and the theme (1.3.6), because I have the site Off line and I have to put it On Line.

  •  968
    Neuron replied

    Hi,

    We've just released an update of the Arkhitekton theme (1.3.7), and Neuron Core plugin (1.3.2).

    Please download the latest version of the theme below:

     

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    borghe78 replied

    Ok, thank you very much for this update.
    I update my theme and my plugin with Arkhitekton theme (1.3.7), and Neuron Core plugin (1.3.2), but.... I still have my problem that I sent you privately, can you help me?

  •  968
    Neuron replied

    Hi,

    I've just updated the neuron-functions.php file of the theme and the issue is fixed now, please check your site now.

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    borghe78 replied

    Perfect, everything works now!
    Thank you so much! :-)

  •  968
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rating of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes