I'm trying to activate my theme but nothing happen when I put "Envato API Personal Token" and click on "Save changes" still in the same page and when I go to import demo I always have "To unlock the demo importer, please activate your license by clicking at the top right button."
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate it directly from your dashboard.
The reason why it didn't work is that other permissions were chosen as well, there should be only 3 and not others. (I'm sorry about this one too, it's the Envato API that requests this)
Hi,
I'm trying to activate my theme but nothing happen when I put "Envato API Personal Token" and click on "Save changes" still in the same page and when I go to import demo I always have "To unlock the demo importer, please activate your license by clicking at the top right button."
Thanks
Hi,
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate it directly from your dashboard.
The reason why it didn't work is that other permissions were chosen as well, there should be only 3 and not others. (I'm sorry about this one too, it's the Envato API that requests this)
- https://prnt.sc/1b36kdk
Please let me know if you need further help.
Feel free to ask for anything you need.
Kind Regards
Hi,
Yes I only check the three needed permissions
Attached files: Screen Shot 2025-02-20 at 8.03.22 PM.png
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
Somehow the package you downloaded from ThemeForest didn't include the latest version of the Neuron Builder plugin.
I've attached the latest version of the Neuron Builder plugin. You can install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-builder.zip
Feel free to ask for anything you need.
Kind Regards
Hi,
Yeah absolutely, everything is working now.
Thank you so much
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes