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  Public Ticket #3823764
Unable to Edit Neuron Template (ID: 657)
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Comments

  • jakovhailo14 started the conversation

    Hi there, I’m currently working on a page in WordPress that includes the following shortcode:

    [neuron-template id="657"]

    However, I’m unable to edit the content directly from the page editor. The template appears to be dynamically pulled from Neuron Builder, but I’m not sure where to find or modify it.

    Could you please guide me on how to access and edit this template? If there’s an alternative way to override or update the content displayed by this shortcode, I’d appreciate any insights.

    Looking forward to your assistance.

    Best regards,

    Attached files:  Snimka zaslona 2025-02-19 170657.png
      Snimka zaslona 2025-02-19 170817.png

  •  968
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards