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  Public Ticket #3822820
Theme setup fails
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Comments

  • Matthew Derman started the conversation

    Neuron builder does not install.
    i've had to manually dig through releases to install elementor 3.5 so it's compatible with the included neuron builder version.
    horrible experience.

    I cannot activate the theme:
    simply says; There has been a critical error on this website.

    Please assist.

  •  963
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • Matthew Derman replied

    Hi there,

    Thank you that got the theme installed!

    I am currently trying to import the demo - but it's stuck on loading and eventually crashes the site. Tried twice.

    Any recommendations to fix?
    EDIT 3rd time lucky - it has loaded!

  •  963
    Neuron replied

    I'm so glad to know that you've managed to get it solved.

    Is there anything else you need help with?

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Nikaia Theme.

    If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Feel free to ask for anything you need.

    Kind Regards


  • Matthew Derman replied

    Thanks man will post a review!

    One last thing - my sites reading options-reading.php page does not include an option to change the home page - do you know why that could be?

    https://docs.neuronthemes.com/article/46-front-blog-page