I recently purchased your theme and have encountered several issues during installation. After multiple attempts, it seems to be installed, but it does not appear to be activated correctly. Specifically, I am experiencing the following problems:
The demo import templates are not available.
The mobile menu is not responsive.
Additionally, I had to deactivate my previous theme, which has left my website in a non-functional state. This is quite urgent, and I would greatly appreciate your assistance in resolving these issues as soon as possible.
Thank you in advance for your support. I look forward to your prompt response.
I recently purchased your theme and have encountered several issues during installation. After multiple attempts, it seems to be installed, but it does not appear to be activated correctly. Specifically, I am experiencing the following problems:
Additionally, I had to deactivate my previous theme, which has left my website in a non-functional state. This is quite urgent, and I would greatly appreciate your assistance in resolving these issues as soon as possible.
Thank you in advance for your support. I look forward to your prompt response.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards