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  Public Ticket #3815210
Faulty back up restoring and can't activate theme
Closed

Comments

  • Nicolo started the conversation
    2 weeks ago on February 6, 2025 at 6:33am

    Hi!

    I'm trying to reactivate the theme as I restored a back up and the main theme is missing, there is only the child theme, I'm trying to generate a new token via envato but it's not working

    please help

  •  965
    Neuron replied
    2 weeks ago on February 6, 2025 at 8:18pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • Nicolo Cunico replied
    2 weeks ago on February 7, 2025 at 4:19am

    Hi ! 

    I'm so glad you replied and can help me with this, 
    I'll send details in private