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  Public Ticket #3812441
Unable to activate the theme
Open

Comments

  • Oddy started the conversation

    Hello,

    I purchased the Kanik theme today. 

    However I am having challenges activating the theme.

    The Demo is also not working for me. 

    Kindly advise on how to proceed. 

    Attached files:  Screenshot 2025-02-01 at 23.05.50 (2).png

  •  965
    Neuron replied

    Hi,

    I can see that you've already managed to import the demo data, do you need help with anything else?

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Kanik Theme.

    If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Feel free to ask for anything you need.

    Kind Regards


  • Oddy replied

    Hello,

    Thank you for the prompt response. 

    Just a final question from me. 

    As I have been able to get the demo data unto my wordpress website, are there any further licensing steps i need to take?

    Thanks for the support. 


  •  965
    Neuron replied

    No, you're good to go.

    When you install the theme and its required plugins, you need to activate the Neuron Builders license and import the demo data. That's all you need to do before starting to edit your site.

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes