Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay
  Public Ticket #3809458
Issue with Contact Form Display on Mobile
Open

Comments

  • Gosia started the conversation

    Dear Support Team,

    I would like to report an issue with the contact form display on mobile devices. Specifically, I added a "date" field to the form, which is visible and functions correctly on desktop (please refer to the attached screenshot, desktop.png). The field also appears properly in Elementor’s mobile preview settings (elementor.png).

    However, the "date" field does not display correctly in Safari and Chrome browsers on mobile devices (see mobile.png).

    Could you kindly assist me in resolving this issue? Your help would be greatly appreciated.

    Thank you for your time and support.

    Best regards, Gosia

    Attached files:  desktop.png
      elementor.png
      mobile.png

  •  965
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Gosia replied privately
  •  965
    Neuron replied

    Hi Gosia,

    I am very sorry for the late reply, we were not working on the weekend.

    I've fixed the issue. It was a browser-related behavior, as Safari on mobile doesn't support placeholders for date inputs. Let me know if you need any further adjustments!

    Feel free to ask for anything you need.

    Kind Regards


  • Gosia replied

    Hi,

    Fantastic! Thank you for solving the problem.

    One more thing—would it be possible for the text in this input field (date) to have the same color as the rest? I mean the color #5A675B.

    Thanks in advance! 😊

  •  965
    Neuron replied

    I've just added the color, can you please take a look at it?

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • Gosia replied

    Hi,

    Thank you for your excellent support. I really appreciate it!

    Best regards,

    Gosia

  •  965
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes