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Okay
  Public Ticket #3797816
plugin not found
Closed

Comments

  • household1 started the conversation

    Hi. I'm trying to install the theme but it keeps crashing BlueHost. The plugin is not found. I found someone else had a similar problem and you posted a link to Neuron-Builder, and when I installed it, it crashed the site and I had to restore using the backup function. Could you resend the theme install zip or something? thanks in advance.

  •  965
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   household1 replied privately
  •   household1 replied privately
  •   household1 replied privately
  •   Neuron replied privately
  •   household1 replied privately
  •  965
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes